The Ombudsman Office is an informal, impartial, independent, neutral and confidential place for community members to address concerns. This office works to provide informal assistance to resolve differences and help build mutual understanding. The University is committed to providing its community with an outlet for informally raising and addressing concerns in a confidential, independent, safe, supportive, respectful and neutral environment.

The purpose of the Ombudsman Office is to ensure that everyone at National University is heard and given the proper respect and support in handling grievances.

Faculty, students, and staff are welcome and encouraged to contact the university Ombudsman for unbiased assistance and guidance in resolving any complaints or concerns.

Examples of common issues that can be discussed with the University Ombudsman Office

Miscommunication between supervisors, coworkers, employees, and/or students

Confusion around policies and/or procedures

Ethical and unfair treatment concerns