Concerns may include: illness that persists longer than desired, vomiting or fever, chills, illness that is keeping you from attending classes, missing assignments because of illness, trying to recover from an illness in a reasonable amount of time.
If you have COVID-19
And are attending classes in-person or clinic/practicum/internship placements as part of your NU program: Please report this directly to firstname.lastname@example.org so that the proper staff at NU can be informed and provide you support and guidance as you navigate your safe return to campus and/or your placement.
And are attending classes online: Please refer to the content below under "Contact your professor" to notify them and request flexibility as needed. Depending on the severity or what feels most helpful for you, you can also reach out to your academic advisor to discuss drop deadlines and other schedule options.
If you experience severe symptoms which may require ongoing academic accommodations, please contact Student Accessibility Services (email@example.com@nu.edu). You can learn more about the department below.
Contact your professor
Letting your professor know what is going on is so important as the earlier they know about a situation, obstacle, or emergency the better they can assist you. Sometimes it can be intimidating can reach out to a professor and share what is going; however, if you don't reach out and ask, then you'll never know!
Another tip for communicating with professors is to think through a potential solution and mention that to the professor. For example, if you went to the ER for an emergency and needed some more time to submit an assignment. You would share with the professor when you were in the ER, request more time for the assignment ("Would it be possible for me to submit the assignment to you by _____?"), and discuss what you have completed ("I have already complete the first two parts of the paper so I know I can complete the remaining two parts by _____.").
NU Academic and Finance Advising
National University's dedicated advising team is here to guide and answer any of your questions throughout your academic journey.
Adding & Dropping Courses
Assistance with Course Challenges
Assistance & Guidance with University Process
Find your Advisor's contact information in your Student Portal
Once logged into your Student Portal, Scroll down to "My Support Team" and your Advisor's contact information will be listed there.
The main advising line number is located on the right hand side as another way you can reach out. For immediate assistance, please click here to be connected with an advisor. Our chat advisors are available Monday - Friday, 6am - 6pm PST.
Note: If you have not yet passed the 10th day of your first class, email firstname.lastname@example.org instead of email@example.com as this will get you in touch with your assigned Enrollment Staff Member.
Student Accessibility Services promotes diversity as an integral part of human experience and is dedicated to creating a fully integrated and inclusive learning community. Through dialogue and collaboration with the campus community, Student Accessibility Services guides the multidisciplinary and interdepartmental initiative to design, implement, and sustain accessible learning environments. In our work with students, we apply culturally aware and strengths-based precision learning plans and accommodations, which may include:
•Access to Communication
•Removal of Barriers
Student Accessibility Services (SAS) offers programs and consultations to empower students with disabilities to reach their full potential. The registration process is interactive and specific to each student. If you are a student with a disability yet are unsure of whether or not you will qualify for accommodations, understand the process of registration is flexible, click here to learn more and get started.
Student Wellness staff can provide support and assistance to active students (including those on a leave of absence) with a variety of issues through one-on-one case management support. Here are some of the more frequent situations that staff works with students on:
- Mental health concerns (anxiety, depression, etc.)
- Housing, financial, and food insecurities
- Financial wellness and budgeting
- Other personal matters impacting academic success
If you would like for a Student Wellness team member to reach out to you within 2 business days, please complete this form and someone will be in touch!